Once upon a time, smart home devices required dedicated hubs and a unique kind of wireless network to operate their various lights, sensors, and switches. With the popularity of digital assistants such as Alexa, Siri, and the Google Assistant, though, it was only a matter of time before they became a dominant force in smart home technology. While dedicated device hubs still exist, a significant portion of smart home devices are now designed and marketed to work with popular digital assistants and devices such as the Google Home and Amazon Echo.
This brings a considerable amount of convenience to smart homes, since
instead of having to use control apps or other means to interact with hubs you
can simply ask Google or Alexa to do what you want to do. Some people consider
this problematic, however; after all, just how much are Google and Alexa
listening to you? Is your smart home spying on you without your knowledge?
Let’s find out.
Your Home Has Ears
Devices such as the Google Home and Echo can do a lot of things, but
their general design is kind of simple; they are essentially internet-connected
speakers with microphones. This means that they could theoretically listen to
anything that you say, and given the way that they function, they are actually
listening all of the time. The devices passively listen for their “wake words”,
the “Hey Google” or “Alexa!” that activate their features and get them ready to
receive instructions.
This leads some people to wonder whether these devices are spying on
them, listening to conversations for words or phrases that could then be used
for marketing or more sinister purposes. This ranges from people who think that
the devices are building targeted ads off of the things that they say, to those
who believe that the devices record what you say and turn incriminating speech
over to the police or government. None of this is true, but that doesn’t mean
that some of it couldn’t come to pass in the future. It also doesn’t mean that
there aren’t some other potentially problematic activities going on.
Is Your Smart Home Spying?
Having a computer
process the things that you say and convert them into marketing (or flag them
as “problematic” and turn them over to some sinister government agency) is
programmatically intensive. That’s why digital assistants primarily use wake
words to activate their language processing; it’s much easier to listen for a
few specific words before diving deep into language processing. The problem is
that if the assistant hears something close enough to its wake word, then it
will start recording for processing even if you didn’t actually try to engage
the device, and that recording can pick up background conversations as well.
There is some concern
that certain patents and algorithm updates could result in more targeted use of
recorded data, allowing companies to pick out keywords from discussions for
marketing purposes. It’s worth noting that not all patents actually make it
into commercial products, especially given the spotlight that’s being shined on
data leaks and consumer privacy in recent years. While these patents definitely
show that Amazon and other companies have considered how this sort of data
harvesting would work, the sort of large-scale harvesting for marketing
purposes that some people fear is (at least currently) not actively out in the
wild on these devices.
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